FAQ's

With smartphones getting expensive with every new launch, users of expensive smartphones cannot always buy a new phone if their phone gets broken. But at the same time, repairing phones requires a lot of care, considering how unreliable many repair shops or portals can be. But GoFix India brings you a platform where you can repair your phone, in front of your eyes with the comfort of transparency and assurance. No matter which part of the smartphone – display, mic, speaker, battery, receiver, charging port – GoFix India is here to fix it wherever across India through a courier facility. What’s more? If you are in Chennai, you can now even visit the GoFix India repair facility or any partnered store across the city & get the smartphone repaired right then & there. Visit the GoFix India website and book a query by filling the details about the device you want to have repaired. You will be given the best possible quote for your mobile repair, which we can assure will be the best price for genuine parts. Once, the product has been couriered to our facility, GoFix India technicians will then send the video of unpacking the parcel and update every process of repairing the smartphone till the end for better trust and transparency. We even offer Up to 6-months warranty* for selected services.

What sets GoFix India apart from the rest of the mobile repair industry is the fact that GoFix India offers pick-up service for your mobile repair. This means that – It’s inexpensive: GoFix India provides the best rates for mobile repair in the industry:  You can save upto 40 per cent on repair costs with GoFix India. It’s experienced: We also serve repair options for a wide variety of smartphones from nearly all of the top smartphone brands in the country. So, whether you have a Xiaomi, or an Apple doesn’t matter because we can replace your broken screen. It’s reliable: Lastly, GoFix India only uses genuine parts in all repairs. You do not have to worry about counterfeit parts appearing on your device. It’s guaranteed: GoFix India will give you up to 6 months of warranty* for spare parts repaired by GoFix India. For any questions or queries, visit the GoFix India website or contact us through mail or call.

The difference between and premium product consist number of components, plugins, page in each. The Free versions contain only a few elements and pages thatFrom the screen, display, mic, speaker, battery, receiver, and charging port to even software issues, GoFix India promises its users 100% Genuine Parts. To ensure quality and reliability, we test all our parts in-house before we use them in repair. All GoFix India technicians are experts, so you don’t have to worry about faulty installations. But in case you do, don’t worry, GoFix offers a warranty* for its replaced parts.

To set up your GoFix India account, visit the GoFix India website, and at the very beginning of the page, After selecting your city, you will see a button for signing in at the top of the page. Click on it and enter the mobile number you’d like to register with. Fill in your name and your email address. If you have already registered with GoFix, you will only have to put in the OTP sent to you, and after that, you are all set. You don’t have to worry about your personal information, as it is safely stored. After submitting your contact details, GoFix India executives will give a callback to you.

Apart from repair services, you can check out your profile in the top right corner by clicking on the ‘My Profile’ option. Here you will be greeted with your name, address, and phone number. You can edit the information that you’d like to change. Below My Profile, you can also see the Address menu, where you can store up to three new addresses for the GoFix India executives topick your phone. Below the Address section, you will be able to see the My orders section, where you can check out all your past orders with us and any upcoming appointments you have. Lastly, at the bottom, you can spot the Sign Out option, which will sign you out of the website until you decide to login back again.

GoFix India supports premium and popular brands in the smartphone market. It includes smartphones from Apple, Lenovo, OnePlus, Oppo, Vivo, Xiaomi, Samsung, Google, Nokia, Huawei, Honor, Motorola and many more brands.

GoFix India offers up to Six (6) months warranty* on the repair services they offer. GoFix India exclusively uses internally tested and graded parts designed to work at par with original parts from your smartphone manufacturer. The technician or expert from GoFix will test and let you use the repaired phone before the repair process is completed. To claim your warranty* you can write to support@gofix.co.in with the service details and the invoice delivered to you at the repair time. If you need further assistance, call the GoFix India customer service team on NUMBER. If you haven’t received your invoice, check out this section: Terms & Conditions.

We, at GoFix India, are working hard on expanding to all major cities in India. If you’d like GoFix India to come to your city, write us a mail and we’ll make sure we’re with you as soon as possible.

You can send us your queries through mail, or chat with us in order to get your queries sorted out. Also, you can also visit GoFix India and post a query via the contact us section.

You can send us your queries through mail or chat with us in order to get your queries sorted out. Also, you can also visit GoFix India and post a query via the contact us section.

For any orders, be it GoFix India, GoFix does not ask you to make any advance payment. You can make the payment for the service once the phone is repaired and you are fully satisfied. You can either pay in cash or transfer money online via Bank IMPS Transfer, pay through Paytm or use Razorpay. You can use your card & swipe it to make a payment using the card machine available in our executive.

Apart from repair services, you can check out your profile in the top right corner by clicking on the ‘My Profile’ option. Here you will be greeted with your name, address, and phone number. You can edit the information that you’d like to change. Below My Profile, you can also see the Address menu, where you can store up to three new addresses for the GoFix India executives topick your phone. Below the Address section, you will be able to see the My orders section, where you can check out all your past orders with us and any upcoming appointments you have. Lastly, at the bottom, you can spot the Sign Out option, which will sign you out of the website until you decide to login back again.

Don’t worry, GoFix takes full responsibility for the phone once it is handed over to the GoFix experts/technicians. However, there is a minimal chance of damages/s as our team consists of trained professionals. If it does happen in an unlikely circumstance, we will fix your phone at our cost and return it to its original condition. Rest assured that your device is in safe hands.

No, absolutely not. GoFix believes in transparent and fair pricing for their services. All charges mentioned are inclusive of all taxes. There are no hidden costs at all. You will only be charged as quoted!

If the issue is one of the issues listed on our platform, we are happy to help and you will be charged accordingly. Please let us know in advance for any issue with your device and we will try our best to help.

GoFix India uses AAA-grade top quality compatible parts for any repair service. Only the best quality parts qualify our testing and grading process. However, we do not claim original parts as only authorised manufacturer can claim the same. But the functionality and sensitivity of the parts that GoFix uses are at par with their original counterparts. Hence, we provide upto 6 months warranty* spare parts repair.

GoFix is available to its users throughout the week from 10 AM to 9 PM. In case you don’t manage to reach us on our helpline, please write to us at support@gofix.co.in. We’ll get back to you real soon!

GoFix India technician will directly accept the cash after the repair is complete, or transfer the money online via PayTM or an IMPS Bank Transfer or via UPI.

The possibilities of facing issues are pretty minimal with the mobile phone repaired at GoFix. As previously stated, only the highest quality parts and items imported from outside the country are used. Each component is subjected to extensive testing. However, if there is a problem, we offer up to six-month warranty* on all of our repairs. Please keep in mind that the warranty does not apply in all cases.

We’re sad to hear that, we’re truly sorry if we’ve missed helping you out on time. All you must send us an email to us and we will do our best to provide support, resolve any issues you might have, and support you until you are fully satisfied.

In case if you have any queries, please send us an email and our support executive will reach out and solve your queries and support you until you are fully satisfied.